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Product Support Engineer 4

ID:  5124
Function:  Operations

Shanghai, CN


Position Summary:

  • Lead overall product & sustaining engineering group in China, oversee technical operations and engineering management;
  • Responsible for product transfer from US/Overseas into China based contract manufacturing and the product sustenance through the product life cycle phases.

Engineering Management - 30%: Lead overall product & sustaining engineering group in China, oversee technical operations and engineering management.

Process / Quality - 30%: 

           Coordinate with headquarter and ensure successful production launch into China factory. 

           Ensure production/processes in place to meet the highest outgoing quality standards. 

           Ensure all products leaving the factory meet the manufacturability, quality, and cost requirements.

          Disciplined monitoring and communication of product status and any issues encountered throughout the manufacturing process.

Technical Leadership - 30%: Lead and drive process quality issue resolution. Debug any problems encountered during manufacturing or coming from the field down to root cause (module or component level).

Others - 10%:

           Work with third parties such as vendors and customers as required.

           Work with supplier chain, engineering and suppliers on the second source and/or EOL parts qualification.

Basic Qualifications & Skills

  • BA/BS (or equivalent) is required. MSEE highly preferred
  • 10+ years’ experience in the areas of product and/or sustaining engineering, and/or failure analysis for RF systems and board level products.
  • Solid people management experience highly preferred.
  • A solid understanding of RF products and a technical understanding of RF design is required. Prior RF design experience is a plus.
  • Good troubleshooting, failure analysis and problem solving skills are must.
  • A team player with excellent communication and organizational skills is required.
  • Must have a persistent attention to detail and quality.
  • Prior experience working on Wi-Fi and/or Cellular systems is a plus
  • Prior experience working with mmWave products is a plus
  • Excellent English communication skills.

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