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System Administrator

ID:  1619
Function:  Information Technology

Odense, DK

System Administrator, Daily Processes


Join us on a great journey in the world of robotics!


An exciting workplace


For the newly established Case Management team, we are looking for a System Administrator for our Daily Processes, who will have a key role in developing and deciding the daily service processes in MiR. You will be based in our HQ in Odense, Denmark and will become part of a newly established team reporting to the Senior Project Manager, Service.


Because of our talented and skilled group of employees and not least an outstanding team effort, we develop the coolest automated industrial robots in the world. We embrace changes and easily adapt to those; thus, we have positioned ourselves as a market leader within our field of expertise. You will be part of a dynamic and ambitious company and have dedicated colleagues who love to make a difference through their work and create success in the world of robotics.


Key role with high level of responsibility


In this role, you will have the general responsibility for the Case Management System and the daily service processes. You will be part of an exciting and multicultural working environment with talented and skilled colleagues from all over the world.


Your tasks will include:


  • Implement ServiceNow as Case Management System in the MIR organization
  • Integrate ServiceNow with existing CRM, ERP and Backlog systems
  • Secure the implementation will be well adapted in the MIR organization
  • Prepare and complete the solution for the roadmap for MIR IT Infrastructure
  • Day-to-day administration


To be successful in this role, you have a professional foundation:


  • Experience as a consultant or engineer with business knowledge and technical know-how
  • 3+ years of experience with a cloud platform and IT management, preferably either as a key user, process owner, project manager or platform owner within client environments
  • Experience in configuration, administration, development and working with ServiceNow or other cloud SaaS
  • Proven and demonstrated business management consulting experience
  • Experience, familiarity and versed in Service Management processes and frameworks
  • Experience with the estimation and scoping of work orders and statements of work
  • Demonstrated ability to work and use SCRUM, or Project management standards
  • Good understanding of relational databases and Web technologies
  • Understanding and experience in Architectural frameworks and methodologies
  • Have knowledge of one or more scripting languages
  • Have strong communication skills and are fluent in English and Danish


The ideal candidate has a bachelor or master’s degree in Computer Science, Digital Innovation or similar demonstrable experience or knowledge.


Your personality makes a difference


You have the skills to effectively analyse and solve problems and the ability to translate technical requirements into solutions. You also have a natural sense for documentation and a commercial mind-set.

As a person, you have the capacity to cooperate across functions and the ability to work in teams. You have great cross-cultural understand and can build confidence both internally as well as externally. You have a structured, thorough, and methodical approach and enjoy being part of a fast-paced environment and can easily adapt to change.




If you believe this is your chance to develop personally and professionally together with some of the most talented people in the industry, please send us your application and your CV as quickly as possible.

Employment by agreement – ideally as quickly as possible. Please note that we will conduct interviews on an ongoing basis until the position is filled.

If you have any questions, please contact:


Jannik Munk, Senior Manager + 45 40 44 44 05


Mobile Industrial Robots A/S is a leading manufacturer of collaborative mobile robots. We are dedicated to developing user-friendly, flexible and safe robots to help companies increase the efficiency of their operations.

These unique, collaborative robots are now used by manufacturers in a wide range of industries and healthcare sectors to automate their in-house transportation.

As a first mover in the field, we have enjoyed a rapid, worldwide adoption of our unique and innovative robots.

Mobile Industrial Robots is an international and ambitious company, having dedicated employees who are passionate about making a difference and creating success and innovation within the world of robotics.

We are represented worldwide with branch offices and through an extensive distributor network.

Please visit our website for more information: https://www.mobile-industrial-robots.com



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