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Community Manager, Technical Support Team

ID:  3336
Function:  Finance

Odense, DK



Are you driven by technical issues combined with a passion for communication and the ability to create communities around technical matters? Then we need you to help us create and drive the new MiR community for partners and end-users! 


You’ll work with robots on wheels – it’s way too cool

At MiR, you take centre stage in an exciting industry with cool products and cool technologies. You’ll help us ensure our leading position in the market of autonomous mobile robots. We are dedicated to find better and safer ways of moving things from A to B, and we invite you to look into cool upcoming projects. If you thrive in an ever-changing environment and have a can-do attitude, you can make a significant impact on how we scale up, and do it fast.


You’ll dive deep into your field of expertise, and really make it work

At MiR, we are in the process of creating dedicated communities for our Technical Partners and end users across the globe. This is a newly created position as Community Manager, where you will create, manage and develop communities. You will act as the liaison between our organization and these critical communities. Your main goal will be to establish and drive the new global MiR Community for Partners and End-Users by:

•    Creating, managing and developing technical communities 
•    Creating and shaping content for respective audiences 
•    Being a liaison between Communities, Product Management and Technical Support 
•    Arranging for targeted training or presentations to communities 


You’ve got what it takes to fit in at the frontier of robotics


At MiR, we come in all shapes and sizes, and we cheer each other on. However, we do expect that you’ll bring the following:

•    Curiosity on technical matters
•    A technical/engineering professional background combined with experience in a support-related field
•    Ability to create content and enjoy presenting and leading a discussion
•    Strong English language skills, oral and in writing 
•    Responsiveness and excellent communication skills

As we work within a global scope and grow our network throughout the world, it is essential that you possess and show cultural understanding, empathy, and responsiveness. You are outgoing and thrive in an international environment. As a person, you are people oriented, and can withstand pressure. You should have excellent interpersonal skills and the ability to manage expectations while being adaptable. You can work independently and have great drive.

Travel might be necessary, and you should expect 15-20 travel days per year.


We’re Mobility Makers, Community Creators and Future Navigators

MiR is moving faster than fast as a company, and our mobile industrial robots already move around all over the world within a wide range of industries. By automating in-house transportation, we set people free to use their unique skills. We think it, build it, and see it live and in motion. We invite you into a truly global society, where we sincerely care for each other, and where you are empowered to take on growing responsibilities and make decisions with impact. You will also get space to explore and play around. This is our way of responding positively to change, to navigate the future and to find even better ways of mobility and collaboration. Come and grow as one of our mobility makers, community creators and future navigators. We are the way to go! 


Better get moving – we can’t wait to get in touch

We invite you to apply to this position as quickly as possible. Please note that we will conduct interviews on an ongoing basis until the position is filled. 

If you have specific questions regarding the position, please contact the hiring manager Odin Skovsted, Technical Support Director via phone + 45 24 20 10 90

For further information regarding the recruitment process, please contact Otilia Mouridsen, Talent Acquisition Specialist via phone +45 20 96 18 65 

Job Segment: Technical Support, Information Technology, IT Manager, Engineer, Manager, Technology, Engineering, Management