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Technical Support Engineer, Japan

ID:  1005
Function:  Engineering



Technical Supporter, Japan
Would you like to become our new Technical Supporter joining us on a great journey in the world of robotics? Do you like to travel and have Japan as your play ground?


An exciting Company 
We develop the coolest automated industrial robots in the world and due to our talented and skilled group of employees and not least an outstanding team effort we have positioned ourselves as a market leader within our field of expertise. 

To strengthen our position even further we have decided to establish an office in Tokyo, Japan and create a new role within Technical Support. Becoming our new customer focused Technical Supporter, you will report to Technical Support Manager and be part of our global technical support team consisting of 11 employees. 


Many opportunities to influence your job
Becoming our new Technical Supporter, you are offered an exciting and responsible position with great opportunities to create your own stamp on the position. You will daily be working with cutting edge technology and be part of our great technical support team, which supports our distributors all over the world.



Most important tasks:

  • Always assure the functionality of our robots 
  • Ensure that our distributors are trained and offered the highest level of technical support 
  • Take part in the preparation of technical material 
  • You should expect to have +100 annual days of travelling
  • Participate in international exhibitions 


To succeed in this role, it is essential that you are self-motivated and know how to provide the highest level of support to our customers and service them on a professional level


About You 


Professional competencies
You have an engineering degree and it would be beneficial if you have work experience with robotics and/or automated guided vehicles (AGVs) and/or industrial automation or other related fields. You should be able to program (e.g. Python) and have a good general understanding of computers and networking - WIFI knowledge would be especially valuable. PLC programming skills would also be an advantage. It is essential that you both speak and write Japanese and English on a professional level. Driving a car/light truck could be necessary from time to time, hence a driving license with good driving record is required. 



Personal competencies
You are able to demonstrate strong problem-solving and troubleshooting abilities. You are self-motivated, outgoing and thrive in an international environment. You work independently, are full of initiative, and have a great drive. Your work is based on sense of responsibility and ownership. You solve your tasks with enthusiasm, and you possess key skills such as organization.
As we are a global company and grow our distribution network throughout the world, it is essential that you possess and show cultural understanding, empathy, and responsiveness. 



If you believe this is your chance to develop personally and professionally together with some of the most talented people in the industry, then send your application and your CV as quickly as possible via the “Apply now” button.
Employment by agreement – ideally as quickly as possible.
Please note that we will conduct interviews on an ongoing basis until the position is filled.
Mobile Industrial Robots A/S is a leading manufacturer of autonomous mobile robots. We are dedicated to developing user-friendly, flexible, and safe robots to help companies increase the efficiency of their operations.

These unique, collaborative robots are now used by manufacturers in a wide range of industries and healthcare sectors to automate their in-house transportation.

As a first-mover in the field, we have enjoyed a rapid, worldwide adoption of our unique and innovative robots.
Mobile Industrial Robots is an international and ambitious company, with dedicated employees who are passionate about making a difference and creating success and innovation within the world of robotics.
We are represented worldwide with branch offices and through an extensive distributor network.
Please visit our website for more information: https://www.mobile-industrial-robots.com


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