Senior Operations Manager (Teradyne, Quantifi Photonics, Auckland NZ)

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

Our Purpose:

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

Based in Auckland, Quantifi Photonics is proud to be part of the Teradyne family, combining New Zealand’s innovative spirit with the resources of a global leader in test, automation, and robotics. We’re growing fast, tackling increasingly complex challenges, and are looking for passionate, talented people to help take Quantifi Photonics to the next level.

Quantifi Photonics designs and manufactures advanced optical and electronic test instruments that enable engineers to develop and scale up next-generation photonics technologies. Our customers include global tech companies, leading universities, and world-class research institutions in over 25 countries; working across R&D, high-volume manufacturing, defense, aerospace, and academia.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview:

Quantifi Photonics is looking for Senior Operations Manager to join the team in our Auckland NZ office.

Reporting directly to the COO, this position oversees and is responsible for the successful operation of a variety of functions within the business operations, ensuring smooth and efficient processes while driving productivity and profitability.

You will develop and implement operational strategies, manage teams and analyze performance to identify areas for improvement.  The role will also involve a blend of strategic planning, team leadership, and hands-on operational management and support.

• Oversee and Coordinate Operations - Manage daily activities within the department to ensure efficiency and effectiveness to meet optimal service delivery.
• Process Optimization - Identify areas for improvement in operational processes, workflows, and systems, and implement changes to enhance productivity and reduce costs. 
• Performance Monitoring - Establish and track key performance indicators (KPI’s), analyze operational data and identify trends to drive continuous improvements.
• Strategic Planning - Develop and implement operational strategies, policies and procedures to improve efficiency, quality and cost-effectiveness.
• Team Leadership and Management - Manage, motivate and inspire operations team members, providing guidance, mentorship and performance feedback.
• Reporting - Implement and manage weekly and/or monthly department results, utilizing internal systems for data capture, tracking trends.
• Compliance and Risk Management - Ensure compliance with relevant laws and regulations, adherence to company policies and manage operational risks.
• Stakeholder Collaboration - Collaborate with other department team leaders to align operational strategies with overall business goals.
• Financial Planning and Budgets - Manage operational budgets and ensure cost efficiency, no overspends.

All About You:

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Relevant Tertiary Education or 5+ years Operations experience
• Strong understanding and experience with international import/export compliance and regulations, supply chain management and procurement
• Proficient in appropriate tools, such as ERP, MRP, CRM systems
• Able to build strong relationships with internal and external stakeholders
• Advanced proficiency in MS Word, Excel, PowerPoint, Outlook, Teams
• Ability to prioritize, multi-task and work to deadlines
• Excellent written and oral communication skills.
• Exceptional attention to detail
• Clear understanding of confidentiality and privacy
• Being a team player is essential to the success of this role
• Highly motivated to achieve success for the business

Benefits:

At Quantifi Photonics, you’ll work at the forefront of photonics technology, solving challenging problems that have real-world impact. You’ll be part of a collaborative, supportive, and innovative team where your expertise will directly influence the success of our products and company growth.

• Health insurance
• Paid birthday off
• Great staff facilities, (lunchroom outdoor flow and BBQ area)
• Onsite parking available
• Walking distance from Constellation Bus Station
• Employee centric company

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