Application Support Engineer (Teradyne, Costa Rica)

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions helps manufacturers to develop and deliver products quickly, efficiently, and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

You will be a critical technical resource working in a dynamic cross functional team focused on providing support for various applications developed in-house as well as third-party vendor tools in the hardware and software engineering development environment. You must be a self-driven, excellent communicator who is capable of both leading and participating in technical discussions with an exceptional issue triaging and task prioritization skill. You're an innovative thinker who embraces continuous learning and is passionate about automating away everyday mundane tasks.

Basic Responsibilities

We operate under the principles of Agile Scrum. Working closely with hardware and software development teams, this full-time role will involve:

• Assisting internal customers on essential tools used in HW and SW development.
• Lead in planning, developing, and implementing comprehensive tool solutions used in ASICs, FPGAs, and System software developments.
• Performance benchmarking, monitoring key applications/databases, and automating metrics collection processes.
• Collaborate cross functionally with various IT and engineering teams in identifying bugs and resolving and implementing preventative measures.
• Troubleshoot pipeline problems related issues working closely with IT. (on Windows & Linux systems).
• Configuring, maintaining, and monitoring CI/CD pipelines automation.
• Participating in various tools, data, and build infrastructure migration projects.
• Maintain and regularly update all applications and services related technical, support and knowledge documentations.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

Minimum Job Requirements

• BS degree in computer science, information technology or related field OR Equivalent experience.
• English Upper intermediate
• 5+ years’ experience in

• • • Linux and Windows Administration.
    • Mongo or PostgreSQL databases.
    • Apache or Nginx web services and configuration.
    • SCM systems such as Git, VersionVault/ClearCase.
    • Build automation/orchestration experiences on Jenkins and make.
    • Networking technologies like DNS, NIS, SSH, SSSD, SMB, SSL, VNC, RDP.

Preferred job requirements:

• Working knowledge in GitHub, Jira, Artifactory, Ansible.
• Familiar with Kubernetes and container management.
• Experience in cloud computing.
• Scripting languages: Python, Perl, Groovy, Ruby, PowerShell, Bash, Csh.
• Cloud Bees CD/RO.
• VMWare.
• C#.
• Kubernetes and container management.
• Workload management job scheduler tools like IBM LSF (or Slurm).
• FlexLM License management experience (other license tools/technologies are a plus).
• Software Build & Release Experience.
• Redhat

The ideal candidate will demonstrate the following behavioral traits:

• Excellent analytical, problem-solving, and communication skills.
• Self-motivated, proactive, and ability to work remotely with minimal supervision.
• Strong customer service skills.

*This position is not eligible for visa sponsorship OR relocation assistance.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, life insurance, paid vacation & holidays, tuition assistance programs, and more. 

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