IT Infrastructure Support Engineer - Mechanical Tools

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

Opportunity Overview:

Are you prepared to embrace the challenge of shaping the future of one of the most unique and dynamic IT infrastructure support teams? Join our innovative tools and technology support group and collaborate with esteemed professionals in both mechanical and thermal engineering. As enablers of future Mechanical engineering technologies, you will excel in our highly dynamic, customer-focused environment, and be part of an interdisciplinary team responsible for maintaining all aspects of engineering development infrastructure.

This full-time role involves working closely with mechanical engineers and managers.

Roles and Responsibilities

The ideal candidate in this role will be a critical technical support resource responsible for:

• Assisting internal customers with development tools used in both Mechanical and Thermal engineering groups.
• Triaging and troubleshooting IT incidents affecting engineering development.
• Collaborating with various core IT teams on infrastructure improvement projects.
• Performance benchmarking, monitoring key systems and services.
• Creating and maintaining technical support documentation.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

 Minimum job requirements:

• A bachelor’s degree related to Mechanical Design.
• Advanced English Level
• 1 year of experience with:
  • Product Data Management (PDM)
  • Computer Aided Engineering (CAE)
  • Customer service and troubleshooting skills

Preferred job requirements:

• Experience with SOLIDWORKS and SOLIDWORKS PDM Professional.
• Experience with Autodesk Inventor and Autodesk Vault.
• Experience with CREO and Pro/INTRALINK.
• Experience with ANSYS Mechanical.
• Proficiency in Product Life Management (PLM) system (e.g. Teamcenter)
• Familiarity with programming (e.g. Visual Basic)
• Working knowledge of Windows administration

The ideal candidate will demonstrate the following behavioral traits:

• Self-motivated continuously striving to grow and to keep up with modern technologies
• An excellent communicator and able to work without direct supervision
• Highly organized and skilled in effective task prioritization and always ahead of others
• An innovative thinker unafraid of failure and passionate about embracing challenges

*This position is not eligible for visa sponsorship.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, life insurance, paid vacation & holidays, tuition assistance programs, and more. 

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