Service Engineer

Our Purpose:

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview
We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions helps manufacturers to develop and deliver products quickly, efficiently, and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world! Field Service Engineers in Production Support and Interface Solutions (PSI) will have opportunity to experience a range of activities, which vary week to week and sometimes day to day. You will respond to customer needs remotely or at the customer site to repair down systems. Additionally, will perform regularly scheduled maintenance on Teradyne systems at customer sites.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

Responsibilities:

• installing and de-installing Automatic Test Equipment (ATE)
• Training customers on proper maintenance procedures
• Travel to customer sites that occasionally require plane flights for remote locations in the US. Displays professionalism, understanding, tact, fairness, and technical knowledge in all internal and external customer interactions.
• Provide technical support to customer and field team either on-site or through phone or email. Participate in cost reduction, productivity improvement program initiated.
• Participate or drive escalated issues or improvement work utilizing cross-functional team (field- team, customers, and factory).
• Strives to work independently for most situations that require one person.
• Self-driven in pursuing technical knowledge related to the job.

Qualifications:

• Familiarity with DMM, Power Supplies, Frequency Counters
• Field Service experience a plus
•  College degree or equivalent experience servicing ATE for 5 or more years

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.  Please click here to see details

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