IT Technical Support (Robotics)

Be involved in a specialized, robotics company with highly qualified and motivated employees .At Universal Robots and Mobile Industrial Robots, we build robot technology that enables businesses of all sizes to access the benefits of automation. Collaboration is our greatest strength.

It’s a belief that drives everything we do and inspired us to build the world’s leading Autonomous Mobile Robot and the world’s leading collaborative robot – the cobot.  

Universal Robots and MiR are members of the Teradyne Industrial Automation group, which brings the strength of a multi-billion-dollar, global equipment supplier to support the growth in robotics.You will be supporting the companies in Teradyne Robotics worldwide.

IT Supporter who wants to grow with us, will report to the IT Support Manager, you will be responsible for supporting the business in ensuring efficient IT systems and a high level of internal support for our users as part of our Help Desk operation.
 
We expect that you enjoy working in maintenance and operation of IT systems and take pride in delivering well-functioning IT systems and a good service for our end-users.

We also expect you to contribute in the process of deciding new technologies. We experience a strong growth at Universal Robots, and we are looking for an IT supporter with potential – someone who can and wants to grow with us. 

Roles & Responsibilities
 
•    Daily support of company business applications and IT equipment as a part of our support team
•    User set-ups and license administration in AD, MS AX/CRM and MS Exchange
•    Contact with hosting suppliers and other IT collaborators
•    Being a part of our on-call service
•    Collaboration with IT team colleagues in EMEA, US and Asia.
 

Qualifications, Experience and Skills Required:
 
•    It is essential that you are fluent in  English. English is our corporate language, and all our support tasks are in English. 
•    Minimum 3 years of experience working with support and operation of IT systems, preferably in a large international company.
•    You have worked on a daily basis with Azure and Exchange Online on an Advanced skill level.
•    MS Powershell on an Intermediate skill level – and the desire to keep evolving your skill.
•    ITIL, MacOS and SCCM knowledge is a plus.
•    Experienced in Windows 2016 and recent versions, Citrix and MS Exchange
•    Experienced in Windows 10 & 11, Microsoft Intune, AD, GPO, ATP
•    Is structured and systematic in your approach, can work independently and knows how to prioritize tasks
•    Is service-minded and good at building relationships across the organization
•    Powershell knowledge is a plus.

We are an equal opportunity employer and value diversity at our company. We do not discriminate n the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

#LI-CP1