Systems Administrator

POSITION SUMMARY: The Windows Systems Administrator  is responsible for the design, planning, implementation and support for the Microsoft Windows environment. The sysadmin will serve as a technical expert in the area of Windows administration and monitoring.

 

Basic Responsibility:

• Design, install, and configure internal and customer facing servers with a primary focus on providing Microsoft Windows OS Support (2008, 2012, 2016, 2019, and Windows 10)

• Direct and provide Tier 3 support for our Technical Support and Help Desk staff. This requires expert knowledge of Desktop Hardware and Operating Systems.

• Manage incidents using our issue tracking systems

• Perform VM administration using different Virtualization Platform (VMware, Citrix, Hyper-V and Azure Cloud)
• Manage Dell servers and process hardware replacement from vendor

• Develop and implement project plans, risk assessments, and contingency plans.

• Contribute to current standards and provide improvements when necessary
• Research and assess future technology options to support technology growth and maturity.
• Provide technical leadership, mentorship, and knowledge sharing for other technical staff in the department.
• Write detailed procedures and update knowledgebase.

• Be part of rotational on-call for high severity issue and outage.
• Perform root cause analysis and change control process.

Requirements:

• Bachelor of Science in Computers or equivalent.

• Minimum 5 years experienced of system administration with Windows Server 2008, 2012, 2016, 2019 operating systems.
• Expert in Microsoft Active Directory, DNS, DHCP, WINS, DFS, File and Print services, RDS and Group Policy Management.
• Expert in maintaining server environments including security patches, firmware upgrades, hot fixes, service packs, intermediate versions / full version upgrades.
• 3+ years experienced in server and desktop virtualization platforms such as VMWare, Hyper-V, Citrix XenApp Server and XenDesktop preferred.
• 3+ years experienced in Dell server management preferred.
• Azure cloud experienced is a plus (Azure AVD, Intune, Azure AD)
• Experienced on Endpoint Security (CrowdStrike, Windows Defender, Bitlocker)
• Experience with PowerShell scripting is a plus
• Strong communication skills, analytical ability, judgment and the ability to work effectively with other systems technical staff, internal business customers, and vendors.
• MS certification is plus: MCSA, MCSE, AZ-900, AZ-104

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.