Systems Administrator

POSITION SUMMARY: The Windows Systems Administrator  is responsible for the design, planning, implementation and support for the Microsoft Windows environment. The sysadmin will serve as a technical expert in the area of Windows administration and monitoring.

Duties and Responsibility:

• Design, install, and configure internal and customer facing servers with a primary focus on providing Microsoft Windows OS Support (2008, 2012, 2016, 2019, and Windows 10)
• Direct and provide Tier 3 support for our Technical Support and Help Desk staff. This requires advance knowledge of Desktop Hardware and Operating Systems.
• Manage incidents using our issue tracking systems
• Perform VM administration using different Virtualization Platform (VMware, Citrix, Hyper-V and Azure Cloud)
• Manage Dell servers and process hardware replacement from vendor
• Develop and implement project plans, risk assessments, and contingency plans.
• Contribute to current standards and provide improvements when necessary
• Research and assess future technology options to support technology growth and maturity.
• Provide technical leadership, mentorship, and knowledge sharing for other technical staff in the department.
• Write detailed procedures and update knowledgebase.
• Be part of rotational on-call for high severity issue and outage.
• Perform root cause analysis and change control process.

Basic Qualification, Education Required:

• Bachelor of Science in Computers or equivalent (Fresh Graduates are welcome to apply).
• Skills  in Microsoft Active Directory, DNS, DHCP, WINS, DFS, File and Print services, RDS and Group Policy Management.
• Skills in maintaining server environments including security patches, firmware, upgrades, hot fixes, service packs, intermediate versions / full version upgrades.
• Strong communication skills, analytical ability, judgment, and the ability to work effectively with other systems technical staff, internal business customers, and vendors.
• MS certification is plus: MCSA, MCSE, AZ-900, AZ-104

• Having experience with these systems, platforms,  servers, or the like is an advantage:  

-Windows Server 2008, 2012, 2016, 2019 operating systems.

-Server and desktop virtualization platforms such as VMWare, Hyper-V, Citrix XenApp Server and XenDesktop

-Dell server management

-Azure cloud (Azure AVD, Intune, Azure AD)

-Endpoint Security (CrowdStrike, Windows Defender, Bitlocker)

-PowerShell scripting

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.