Customer Production Support Engineer

Major Responsibilities:

• Account management and build up good relationship with customer.
• Understand customer needs as well as their production problems and provide prompt consulting.
• Follow up with customers and inter-department on technical issue tracking and case escalation.
• Provide Test Program Development and NPI support to customer.
• Provide on-site support as well as customer training, knowledge sharing & workshop presentation.

Technical Requirements:

• Familiar with ATEs and production environment.
• Knowledge of troubleshooting process and skills.
• Knowledge of Load board schematics design and layout.
• Knowledge of IC test theory.
• Device correlation and test program release experience.
• Driver and UI knowledge.

Basic Requirements:

• Bachelor degree or above in IC design, electrical engineering, RF, electronic, communication, microwave; above 2 years working experience.
• Knowledge of VB, Windows NT, C, C++
• Knowledge of Digital and Analog Fundamentals
• Experience of IC Design or ATE is Preferred
• Logical thinking
• Business Travel requirement
• Can work under pressure
• Eager to new challenge, hunger for new technology
• Strong English and Mandarin Communication Skills
• Strong Interpersonal Skills and Problem-Solving Skills
• Good at Teamwork
• Self-starter with positive and optimistic manner.