SLT Field Service Technician(Kaohsiung)

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Provide technical support and resolution to the customers production systems including system installations, issues diagnostic, system recover. Etc.. To make sure system can be recovered to production quickly.
• Work on shift support, possible need support shift during the night shift or weekend, even the public holiday.
• Production system Preventative Maintenance in monthly, quarterly, and yearly.
• Daily communication with customer in terms of the system issues, provide the quick solution and supporting to customer.
• Escalate service problem and take ownership of problem until it is resolved.
• Data collection include downtime data, uptime data, MCBA etc.., HW failure analysis and computer test log analysis.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Bachelor in Electronics / Mechanical Engineering or equivalent

• Minimum 2 years’ experience in Field Service/Maintenance role and prior experience in semiconductor system level test is an advantage.
• Good working knowledge with automation applications.
• Good command on Microsoft Excel is a must.
• Knowledge in C, C++/ Visual C++ programming will be an advantage. 
• Strong analytical skill and good written and verbal communication skills in English and your native language are required
• Proactive team player, meticulous with ability to work independently and under pressure

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