Customer Production Support Engineer

Customer Production Support Engineer (GCS) | Location: Korea

Key Responsibilities

• Provide technical support (hardware/software) to customers and production sites
• Participate in 24x7 on-call services as needed
• Engage in productivity improvement and cost reduction projects
• Support debugging and release of new test programs
• Analyze and resolve customer issues, share technical knowledge

Qualifications

• Bachelor’s or Master’s degree in Electronics, Electrical Engineering, Physics, or equivalent experience
• Minimum 2 years’ experience in a high-volume manufacturing (HVM) environment
• Experience in test program debugging and production support
• Strong communication and problem-solving skills
• Proficiency in English and Korean preferred

Preferred Skills

• Experience with Teradyne and related equipment
• Experience in quality improvement (QIT, TQM, etc.) and project leadership
• Familiarity with internal systems such as e-Knowledge, e-Support