Product Support Engineer 4

Organization & Role

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an in-depth knowledge of Teradyne’s product offerings coupled with a desire to provide timely solutions across an evolving customer landscape. The <Semiconductor Test> Product Support Engineer role is a dynamic and challenging global support opportunity that spans an array of engineering disciplines. This individual will report directly to the Semiconductor Test Product Support Engineering Manager.

Responsibilities

•    Be recognized as a subject matter expert across a wide range of new and existing Teradyne platforms. 
•    Participate in the Product Development process to influence and prepare new products for successful deployment to the field.
•    Analyze trends and identify opportunities to improve the reliability of our systems.
•    Provide timely and accurate support to field organizations in response to a wide array of customer issues.
•    Identify opportunities to use technology to improve the way that we delivery support to our customers.
 

Basic Qualifications & Skills

•    Expert Computer Skills
•    Design for Serviceability and Reliability
•    Technical Areas: <RF, Mechanical, Power, Embedded, Networking>
•    Excellent critical thinking, and problem solving skills
•    Excellent verbal and written skills
•    Commitment to product quality and customer satisfaction.
•    Solid presentation skills
•    Team player
•    Must be willing to travel up to 25%
 

Education

•    BS or MS in Mechanical, Electrical or Computer engineering and demonstrated desire to be a practicing engineer.
•    Experience < Level based, see below > 

*Per TER approved worldwide job leveling chart, pick the appropriate education and experience or equivalent combination
Product Support Engineer Leveling Chart