Service Engineer

Field Service Engineer

Our Purpose

We are seeking an experienced Field Service Engineer to provide technical support for semiconductor test and automated material handling equipment. The successful candidate will bring strong hands-on troubleshooting capabilities, structured problem-solving skills, and the ability to work effectively with customers and cross-functional teams.

Opportunity Overview

As a Field Service Engineer, you will be responsible for installation, maintenance, troubleshooting, and technical support of semiconductor test and handler systems at customer sites.

• Location: Incheon

Key responsibilities include:

• Install, maintain, troubleshoot, and support semiconductor test and handler equipment.
• Perform systematic hardware troubleshooting and root cause analysis.
• Troubleshoot electrical, electronic, mechanical, and pneumatic systems.
• Diagnose electronic failures using measurement data and appropriate test equipment.
• Support handler systems, particularly pick-and-place automation systems.
• Troubleshoot pneumatic components, including air-pressure systems, cylinders, valves, and sensors.
• Perform and troubleshoot position calibration, alignment, and offset teaching.
• Support semiconductor test processes and analyze equipment-related test issues.
• Work with AP processor-based systems and related hardware.
• Collect, organize, and analyze equipment data to identify failure patterns and support root cause identification.
• Document technical findings, corrective actions, and troubleshooting results in a clear and structured manner.
• Collaborate effectively with customers, field engineers, engineering teams, and other cross-functional teams.
• Provide on-site technical support and communicate equipment status, findings, and recommended actions clearly.

All About You

The ideal candidate will have:

• 7+ years of relevant field service, semiconductor equipment, automation, or equipment engineering experience.
• Strong experience with handler and pick-and-place equipment.
• Strong understanding of semiconductor test processes.
• Demonstrated hands-on experience in hardware troubleshooting and root cause analysis.
• Experience troubleshooting electronic components and electrical faults.
• Hands-on knowledge of pneumatic systems, air pressure, cylinders, sensors, and related components.
• Experience with offset teaching, position adjustment, calibration, or automated motion systems.
• Experience working with or troubleshooting AP processor-based equipment.
• Strong ability to collect, organize, and analyze technical data during troubleshooting.
• Ability to independently investigate equipment issues and determine appropriate corrective actions.
• Strong teamwork and communication skills.
• Ability to work effectively in a customer-facing field environment.
• Residence in or near the Incheon area, or ability to reliably support the assigned customer location.

We are only considering candidates local to position location and are unable to provide relocation for this position.
This position is not eligible for sponsorship.

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