Technical Trainer and Applications Support (Universal Robots, N. Reading MA)

At Universal Robots, part of Teradyne Inc., Our vision is to create a world where people work with robots, not like robots. And as the market leader with 75,000+ collaborative robots (cobots) already installed worldwide, we’re well on the way to achieving it. We employ 1000+ people in offices across North America, South America, Europe and Asia and we’re growing all the time. Our team is made up smart, creative people working at the forefront of automation. Together we find innovative solutions to some of the most important manufacturing issues facing businesses today. We dare to do what others find impossible- working with advanced technologies to change in the way businesses operate, So if you’re looking to build your career with a ground-breaking technology company in dynamic environment with career advancement UR is the place for you. 

Our Purpose:

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

Universal Robots (UR) is leading the collaborative robot (“cobot”) space, having captured 60% market share in less than ten years. We’re not like the traditional robot companies, which is a good thing. We think differently, work differently and grow differently.

Universal Robots is a great place to work with an exciting company culture, passionate employees and a supportive management team, all poised for continued growth. Our product is taking the industry by storm, receiving several industry awards.

**Teradyne is not considering candidates who require sponsorship for this position.

Opportunity Overview:

Universal Robots is seeking a passionate and driven Technical Trainer to join our Academy Team in North Reading, Massachusetts. In this dynamic role, you’ll collaborate closely with Application Engineers and Trainer Managers to deliver world-class training and support to our partners, distributors, and end users across North America.

As part of the UR Academy, you’ll empower customers to unlock the full potential of our collaborative robots (cobots) through engaging In-Person and Simulator-based training experiences. Your mission: help users quickly master cobot programming and accelerate their journey toward automation success.

• Deliver training to customers of all types (end users, distributors, integrators, OEMs, etc.)
• Maintain training activities and facilities at multiple UR locations
• Assist with the design and development of training materials
• Assist with proof of concepts and various other tasks in our robot applications lab
• Stay informed on industry trends and technology to enhance training
• Ensure consistent delivery of training content
• Ability to work as a team, supporting the initiatives of two departments
• Support Application Engineers in the applications lab

All About You:

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Associate’s degree or higher in Engineering or a related subject
• A bachelor’s degree - preferred
• 2+ years’ experience in robotics or automation industry - preferred
• Experience in conducting technical seminars and/or technical training - preferred
• Experience within automation and/or robot programming
• Customer facing experience  
• Knowledge of implementation and facilitation of technical, and/or specialty training
• Understands how people learn most effectively
• Experience in programming languages - preferred
• Excellent at making others learn not “promoting own skills”
• Strong interpersonal and communication skills, ability to transfer knowledge
• Must have a good understanding of cross-cultural differences and the ability to work within them
• Certifications in training (e.g., Certified Technical Trainer (CTT+), is a plus
• Travel, as needed up to 20%

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.  Please click here to see details. 

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