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ID:  2488
Function:  Facilities

Odense, South Denmark, DK

Service Technician, Odense, Denmark


Do you have what it takes to provide technical support for a unique and groundbreaking product with huge development potential? Do you enjoy problem-solving and is documenting a natural discipline in your book?
Bring your problem-solving skills and technical expertise to our Services team and make your impact by providing solutions towards case resolution. Be part of a growing team with a customer-first focus!

Key Responsibilities of our future Service Technician 


  • Repair and test claimed parts and robots
  • Troubleshoot and report findings in our systems
  • Maintain and document findings in our system
  • Maintenance of robots used for trade shows and demos
  • Work from checklist, service requests and instruction
  • Deliver according to SD targets
  • Inspection and receipt of incoming goods
  • Update and maintain a range of records and documentation on warranties

This is a great job for a person who accepts nothing less than personal greatness because you get to: 

  • Exhibit a proactive, active, and curious approach to tasks, which provides a holistic, business-oriented and long-term assignment
  • Seek opportunities to identify creative and innovative solutions to tasks, field trends, and system inefficiencies
  • Take responsibility for and deliver optimal and satisfactory solutions for internal and external customers on the based-on professionalism and specialist knowledge
  • Participate well in internal and external relations and can act as an ambassador for Universal Robots
  • Work independently, as well as with a team



Basic Qualifications, Experience, Skills & Education Required


It’s you we are looking for!

You are expected to come with a technical background (mechanical, electrical) and proven troubleshooting experience on technical equipment.  

We are looking for a colleague who comes with the following skills and personality traits:


  • Able to analyze problems in a logical manner
  • Service minded, calm, outgoing and used to work in teams
  • Quality minded and understand the importance of procedures and registration
  • High attention to details
  • Good communication skills
  • Highly organized with the ability to manage multiple projects/tasks simultaneously and effectively
  • Prioritize projects and tasks
  • Approachable and takes pride in providing a high standard of service and support to customers and partners
  • A self-starter who is resourceful and initiates work without specific instruction

As the department is working with global end customers and partners a high level in spoken and written English is a must. Furthermore, this position requires the ability to some travelling activities.

Join Universal Robots 

Universal Robots offers an exciting job with great professional challenges and the opportunity for you to influence your own progression. We emphasize an informal and good work environment where you will have an opportunity to gain influence and be part of making a difference.

Learn more about the company and the products you will be working with 

We look forward to learning more about you!


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