Field Application Engineer (Teradyne, Mexico)

At Universal Robots, part of Teradyne Inc., Our vision is to create a world where people work with robots, not like robots. And as the market leader with 75,000+ collaborative robots (cobots) already installed worldwide, we’re well on the way to achieving it. We employ 1000+ people in offices across North America, South America, Europe and Asia and we’re growing all the time. Our team is made up smart, creative people working at the forefront of automation. Together we find innovative solutions to some of the most important manufacturing issues facing businesses today. We dare to do what others find impossible- working with advanced technologies to change in the way businesses operate, So if you’re looking to build your career with a ground-breaking technology company in dynamic environment with career advancement UR is the place for you. 

Our Purpose

At Teradyne Robotics, including Universal Robots (UR) and Mobile Industrial Robots (MiR), our mission is simple:

Automation for Anyone. Anywhere.

Our vision is to create a world where people work with robots, not like robots. With more than 100,000 collaborative robots deployed worldwide, Universal Robots leads the global market in collaborative automation while MiR provides cutting-edge autonomous mobile robots that transform internal logistics.

Together we enable manufacturers of all sizes to automate, improve productivity, and empower people through robotics.

Opportunity Overview
The Field Application Engineer (FAE) is a technical specialist responsible for supporting pre-sales activities, application development, and technical validation of automation solutions for the Teradyne Robotics portfolio, including Universal Robots collaborative robots and Mobile Industrial Robots autonomous mobile robots.

This role works closely with sales teams, distributors, integrators, and end users to identify automation opportunities, develop technical solutions, and ensure successful project implementation. The role also supports technical case management, warranty coordination, and service-related activities, acting as a bridge between customers, partners, and internal technical teams.

Key responsibilities include:

• Lead technical discovery activities such as plant assessments and Line Walks to identify automation opportunities and new automation projects.
• Develop robotic automation concepts and support technical solution design for UR cobots and MiR AMRs.
• Collaborate with distributors, integrators, and sales teams to validate applications, support solution design, and ensure successful deployments.
• Support partners and customers with technical troubleshooting, diagnostics, and resolution of application issues through case management systems and technical portals.
• Partner with service and support teams to assist in warranty cases, maintenance strategies, and technical escalations when required.
• Build strong technical relationships with customers and partners while supporting demonstrations, technical workshops, and proof-of-concepts during the sales cycle.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

Minimum Job Requirements

• Bachelor’s degree in Mechatronics, Electrical, Mechanical, Robotics, related field OR experience in robotics or industrial automation.
• English Proficiency.

• 3+ years of experience in:
  • Robotics, industrial automation, application engineering, technical support, or system integration.
  • Experience diagnosing and troubleshooting robotic or automation applications.
  • Strong understanding of industrial automation systems, robotic integrations, and manufacturing processes.
  • Ability to support technical cases, service diagnostics, and warranty-related technical assessments.
  • Ability to communicate complex technical topics clearly to customers, partners, and internal teams.

• Travel Requirement: This role requires extensive travel across LATAM (approximately 60–80% of the time) to support customer visits, plant assessments, partner enablement, technical workshops, and project deployments.

Preferred Job requirements:

• Experience working with collaborative robots or autonomous mobile robots.
• Experience supporting system integrators, distributors, or automation partners.
• Knowledge of industrial communication protocols, sensors, vision systems, or PLC integration.
• Experience conducting technical workshops, demos, or automation training sessions.

The ideal candidate will demonstrate the following behavioral traits:

• Analytical approach to problem solving and technical diagnostics.
• Strong communication and stakeholder management skills.
• Ability to multitask effectively in a fast-paced environment.
• Customer-focused mindset with strong collaboration skills.
• Ability to work both independently and within cross-functional teams.

*This position is not eligible for visa sponsorship or relocation assistance.

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