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Customer Service Rep 1

ID:  1255
Function:  Operations

Basak, Lapu-Lapu City, PH

Organization & Role

At Teradyne, we encourage input from every team member, regardless of age, education or experience. With us, you have the opportunity to be recognized, while defining your own career path.
If you’re interested in pursuing a rewarding career in customer service, building relationships with people from across the globe, or simply making someone’s day by having a solution to their problem, come join us!


Duties and Responsibilities:

  • Responsible for accurate and timely entry and processing of aftersales orders.
  • Provides customer support including order status, changes, and initial commit dates
  • Resolves customer issues as a liaison between multiple departments including sales, planning, and logistics.
  • Evaluate issues and order discrepancies as communicated by the customer and works on resolving them.
  • Provide the highest level of customer service to both external and internal customers.


Basic Qualifications & Skills

Basic Qualifications, Experience, Skills & Education Required Basic Qualifications, Experience, Skills & Education Required:

  • Bachelor’s degree (Fresh graduates are welcome to apply)
  • Good phone, verbal and written communication skills in English language
  • Must be keen to details
  • Knowledgeable with MS Office Applications (Power Point, Excel, Word)
  • Willing to work on shifting schedules, including night shift
  • Demonstrate excellent workload management skills


Job Segment: Customer Service Representative, Night, Customer Service, Sales, Operations