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Logistics Analyst

ID:  4862
Function:  Administration

Seocho-Gu, Seoul, KR


As a member of the Worldwide Logistics team within Teradyne’s Customer-Team Support Organization you will be responsible for order management, warehousing and distribution to support customer orders.

  • Order Management covers product inquiry, simple technical inquiry, sales quotation, order placement, validation, confirmation, sourcing, order processing, shipment, delivery, follow-up on billing and AR in coordination with Field Engineers, PSG & Planners.
  • Warehousing and Distribution covers regional & domestic distribution, warehouse management, inventory storage, import/ export operation and support needed for internal/ external audit


ACCOUNTABILITIES Including the following and other duties may be assigned.

1) Parts Order (35%)

  • Quotation Issue as requested: Per-transition (Exchange & Repair), Purchasing.
  • Order entry for customers via email, call.
  • Resolve the delivery issues, ensuring that all required and pertinent information regarding each customer’s internal delivery process.
  • Update weekly defective list for outbound.
  • Update and properly close A1 (not-returned defective parts) issue through coordination with the customer and internal team.
  • Provide the fail log to Flex/NXT/ETS returns and repair center team as necessary.  

2)  Customs Clearance (35%)

  • Verify the proper tariff code for each imported shipment and submit the statement as officially required by Customs.
  • Be aware of annual revised procedures that must follow and ensure full compliance with local import regulations, especially for electronics goods, computer peripherals and handset, etc.
  • Keep Export & Import Permits as legally required.
  • Quarterly update the import status with the price & HS code checking.    

3)  3PL (3rd Party Logistics) management (15 %)

  • Monthly Billing Report: checking all charges billed in the invoice to avoid any billing errors.
  • Randomly inventory check compared with internal database.
  • Inspect Bin & Actual stock
  • Manage wrong part shipment & damaged shipment
  • Settle all queries related internal system error, inbound & outbound in transit issue,
  • Train and update delivery process as required
  • in-bound/out-bound traffic arrangement
  • Coordinates and consolidates domestic and international systems to support shipments
  • Quarterly check 3rd party freight charge and notice to Finance

4)  Miscellaneous Issue (15 %)

  • Escalate customer service issues to Field team members.
  • Wrong part shipment & damaged shipment report.
  • Monthly update: Part usage.
  • Support part usage for TSA agreement as required by division
  • Submit payment of Ocean trade and customs consulting every month to G&A



  1. Minimum Education
    • BA/BS in related filed of discipline or equivalent.
  2. > 5 yrs Experience in relevant field
  • Oracle system, Reflection for UNIX experiences is a distinct plus.
  1. Skills Required
  • Ability to work on own initiative and under pressure in order to achieve deadline.
  • Knowledge of international trade, logistics process, customs clearance.
  • Knowledge of word processing software and Excel preferred and understanding of relevant computer software applications.
  • Convey information clearly and effectively both written and verbal in English.
  • Strong problem solving skills on unexpected occurrences.
  • Must demonstrate strong aptitude for customer service.

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