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Application Engineer

ID:  1939
Function:  Engineering
Location: 

Beijing, CN


Universal Robots, WE WANT TO MAKE THE WORLD A BETTER PLACE THROUGH ROBOTICS

Our international team of hardware, software, and business professionals comes from all walks of life and is united by a common goal: sharing the world-changing benefits that robots can provide.

We offer a highly stimulating, dynamic environment with unlimited career potential – where you set your own level of success. You will be an essential part of a team that is focused on success, growth, development, and innovation. 

You’ll be part of Universal Robots.

 

 

Provide Application Support to our partners and end users

为合作伙伴和最终用户提供专业的应用技术服务
Reporting directly to the Regional Technical Director, you will be responsible for supporting our partners and end users.  Your primary tasks will be to support, educate and train our partners. Your role will also include the following tasks:

直接向区域技术总监汇报,你将负责支持我们的合作伙伴和最终用户。您的主要任务将是支持、教育和培训我们的合作伙伴。您的角色还包括以下任务:

  • Providing support with tech-questions, warranty cases, and service cases to partners
  • 向合作伙伴提供技术问题、保修案例和服务案例的支持
  • Providing robotic application support and consultation to partners
  • 向合作伙伴提供机器人应用支持和咨询
  • Developing/Translating technical training curriculum and conducting technical training programs for partners
  • 制定/翻译技术培训课程,并为合作伙伴开展技术培训计划
  • Developing partners’/end users’ technical knowledge and abilities with regards to Universal Robots and applications
  • 开发合作伙伴/最终用户有关优傲机器人和应用的技术知识和能力
  • Preparing/Translating technical documentation
  • 准备/翻译技术文档
  • Participating in customer visits
  • 参与客户访问
  • Participating in trade shows and seminars
  • 参加贸易展览和研讨会
  • Assisting in support for other regions when required
  • 在需要时协助支持其他地区
  • Communication within local country, regional area, and with HQ based on partners’ needs.
  • 根据合作伙伴的需求,在当地国家、地区和总部进行沟通。
  • Develop the application for focus industry and write application articles and successful stories for internal and external sharing.

开发关键行业的应用程序,编写应用文章和成功的案例,供内部和外部共享。

Qualifications:
To gain success in the job it is important that you are service-minded and that you can commit at different organizational levels and in different correlations. You should have experience from a support department – preferably with experience within diagnosis and debugging. The job demands that you have documented practical experience within automation – preferably with knowledge of mechanical and electronic products. Furthermore, you have experience working with distributors or system integrators in handling technical training, technical support, and customer visits. To be considered for the job it is vital that you are fluent in Chinese and English. The ideal candidate has:

任职资格:

要想在工作中取得成功,你必须有较强的服务意识,并能在不同的组织层次和不同的关系中做出承诺。你应该有来自支持部门的经验——最好有诊断和调试方面的经验。这份工作要求你有自动化方面的实践经验——最好有机械和电子产品方面的知识。此外,你有与分销商或系统集成商一起工作的经验,处理技术培训、技术支持和客户访问。理想的候选人:

  • Bachelor degree or higher in Engineering of Electrical/ Computer Science/ Automation related subjects (Master’s degree is a plus)
  • 电气/计算机/自动化相关专业本科及以上学历(硕士学位优先)
  • Minimum five years experience in robotics or automation industry
  • 5年以上机器人或自动化行业工作经验
  • Experience in designing and integrating robotic/ PLC/ motion controller applications
  • 有设计和集成机器人/ PLC/运动控制器应用的经验
  • Experience in conducting seminars/ trainings/ exhibitions
  • 有举办研讨会/培训/展览的经验
  • Excellent computer and interpersonal skills
  • 优秀的计算机和人际交往能力
  • Proficiency in a high-level programming language such as C/ C++/Java/ VB (Python is a plus)
  • 熟练掌握高级编程语言,如C/ c++ /Java/ VB (Python优先)
  • Sales-minded (Sales background is a plus, but this is not a sales specific position)
  • 有销售头脑(有销售背景优先,但这不是一个专门销售的职位)
  • Good English ability
  • 较强的英文能力


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